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FREQUENTLY ASKED QUESTIONS:

Q
Do you have a retail store in my area?
ANo, we do not operate any retail stores. We put our assets and efforts into a search for the best cut and clarity of Diamonds for your jewelry request and your budget. Every request is is filled by serving your particular request. Once you have chosen the Diamond for your ring, earring or pendant, each piece of jewelry is cast in your size in the precious metal of your choice. All of our jewelry is custom made to our customer’s order.

In this way we can source, create and deliver custom made Diamond jewelry at a price that is significantly less than any thing a retail store can offer.

Q
Can you help me find the proper ring size?
A Pulling off a surprise proposal can be a challenge if you need to ask your intended what their ring size is beforehand. If you need to guess, please click here for a printable ring size chart.
Q
What is your credit card policy?
AWe prefer to deal with checks or bank issued ‘credit/debit’ cards. This preference is significant because there is a sizable service charge on a Diamond jewelry purchase to us, the vendor. However, if the use of a credit card is key to your purchase we will accept American Express, Discover, Mastercard or Visa for your 50% Deposit or your 50% Balance payment.

Note: You will be charged an additional service fee of 3% with American Express and 2% with Discover, Mastercard or Visa purchases.

Q
Are your Diamonds certified?
AIf available a copy of an AIG or other industry recognized certification will be shared with you for a ½ Carat or larger Diamond. The original will be sent with the finished Diamond jewelry.
Q
Do you issue a free Insurance Appraisal?
AWe will issue an Insurance Appraisal for your new Diamond jewelry from a Graduate & Accredited Gemologist at your request at the time of delivery.

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